IT Support – Tickets 24 hours.

IT Support – Tickets 24 hours.

 

Zion Tech Group provides DELL, HP, IBM, ORACLE, HUAWEI, CISCO, with parts delivery and SLA with response time 24/7 – 365 days.

We provide the necessary follow-up since the opening of the call, supply of parts with logistics centers distributed around the world.

 

On-site Field Technician Services

• Comprehensive end-to-end storage life cycle query and management.
• Break-fix solutions for storages, storage and other types of IT hardware.
Flexible support for needs and contingencies.
• Proactive and reactive monitoring of storages.
• Incident management, Problem management, Change management.
• Supplier management, including acquisition and installation of storage hardware.

 

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